Austin B.
3 Contributions
On Christmas Day..I decided to play…
On Christmas Day..I decided to play Sweet Alchemy..this was at 3.10 to 3.20 pm..I was depositing £1.50 ..I won £260.00 also the treasure chest was up to £75.00 inwhich I won total winnings £335.00 the winnings was not put into my account..I played a further 2 games hopeing the money had gone onto my account it never..I sent an e-mail to complaints at customer service I have had no response this is disgusting I want my winnings
I’ve had nothing but good wins and even…
I’ve had nothing but good wins and even won on the big 10k prize draw in October 2022 I only joined at the start of the year … I’ve won loads of bingo prizes and always win usually when I have deposited I even won a chocolate hamper …sometimes the site does crash but it gets sorted after a few hours… I’ve never been so lucky since I joined lucky pants due to Mecca bingo being under maintenance so signed up the same day. Thank you !
Will keep saying it not a fair play…
Will keep saying it not a fair play site they will just keep taking your money, greedy people
Kimberly432
2 Contributions
Lost cash not refunded
I made a 5* review only days ago I've used this site for couple of years now had no issues really. I reviewed too soon..... I won £85 off a 60p spin and the bonus was still spinning my spins . The game then crashed about ten times before I got it to work only my entire win was gone. No record of it when I went into the history. It was pointless contacting the love support because they have the same access as us and couldn't find the review e of the win either. It was played with cash not bonus money as well there was no need for the money to vanish but it did. Only had the issues with Netent other providers games were working fine. They didn't refund my lost money
Furious
Rosie Butler
4 Contributions
yet again l put money on this site…
yet again l put money on this site spent 15.00 pounds on bingo got no were its link up with mecca bingo just see mecca players wining all time your lucky to get down to 1tg on bingo on this site going close my account not wasting any more if you got plenty of money to lose this is site for you if not please keep away save your money
Alexander Hicks
2 Contributions
All cash spins gone without one win…
All cash spins gone without one win above stake no bonus didn't even two sactters it was that rigged I could tell they had rigged the RTP to about 0.1
Do not trust those appealing bonuses: they will not be credited so you are guaranteed to lose out
LuckyVip, regalwins, luckypants bingo, bella casino, grosvenor casino and others are all par of the same ownership. They offer crazy inviting promotions and bonuses but 2 thirds of the times they don't work. Coustomer service do all they can not to help: They first say you did not opt in to the promo. Then when you provide them with a screenshot they say "you played £9.80 instead of 10.
Also at least twice CASH money has disappeared from my account.
Really stay away!!! Rather play with the National lottery or with othe more serious casinos!!!!
Ellen Mendoza
2 Contributions
Won nothing off my 1st deposit welcome…
Won nothing off my 1st deposit welcome offer, I'll add was nothing wrong with tge site during game play, thought I'd give 2nd deposit in case I got lucky, spent the deposit no problems (besides winning nothing again) to get my 2nd deposit bonus and now I can't Ben get onto a game, says bad request, I've been on 3 different devices to try get o a page that works and every page is a dead link, online customer service says it's my devices and that I need to change my web browser to play, yet had no issues before that. Online customer service was pants and phone line is pants due to being sat on hold for an hour to get cut off because No1 answered... Extremely frustrating and all out con
Absolute joke i deposit money in my…
Absolute joke i deposit money in my account then the site crashed and today i login and theres no money in my account and wen i go on chat noone answers sent emails noone answers me i have a refrence number
09997954 to quote to speak urgently but noone responds i have proof of deposit but seems they stole my money and the site keeps goin down soon as i trytalk someone. Robbers need to refund me back to paypal
I would recommend highly
Joined yesterday . Deposited £10 got £20 bingo bonus . Won around £136 . after playing what was required to fulfill the promotion requirements I could widthraw £86 , I also entered the Easter prize draw and forgot about it until I logged in and I had a message saying a had also won the £50 chocolate bundle ?
Marshall275
1 Contribution
Deposited £20
Deposited £20 , never got my bonus tried to say it, it didn't exist, just found the advert deposit £10 get £40 , after numerous attempts and waiting to talk to someone, eventually give me £20!bingo bonus, froze my account so I couldn't use it, its a joke, Don't go on warning at your own risk, I don't know if I can take this any further, ???????
Salvador485
4 Contributions
Avoid
Yep, I wish I had read the reviews! Such a bad site. Welcome bonus received but not able to use anywhere... contacted live help twice who advised where to use it but all said insufficient funds... now I can't log in. Spent a small fortune lose to win rate shocking I feel like I have been robbed. Would close my account even with the money in there if I could get in. Avoid!
Jeffery Brewer
3 Contributions
Rubbish
Rubbish! Two days ago u depisited from paypal. It said payment error on your website. When i went on my paypal the money has left my paypal but doesnt show on my account. I have left countless emails for someone to chase and not one person has got back to me. I have screenshots of the payment from paypal and of my betting account not showing its there and no one will help me! Its disgusting my money is missing!
Alison Carroll
3 Contributions
Locked account with my money in.
Deposited for first time. Account locked straight away before I could play. Emailed, 72 hours later, no response and the live chat says I'm in queue position 1 for 45 minutes until I give up. Bunch of crap website. I see last few reviews are all 1 star. If I worked for them I would be looking for another job because its just a matter of time for this site to disappear
Britney53
3 Contributions
In response to Jack's literary…
In response to Jack's literary diarrhoea,you obviously don't know the law as documentation has to be asked for before a deposit is made unless money laundering is suspected. It's amazing how many times documentation is requested when a withdrawal is made.In response to Jack's second bout of "Taurus Excreta" as literary diarrhoea is known in Latin the "Management Lackey" is spouting the commonly used abuse of the law. Know your rights people.
Written 14 September 2021